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You will provide general and routine ICT support to staff and pupils within the school, e.g., basic IT diagnosis and fix, undertaking routine maintenance of resources and equipment, support of common software packages used in the school and other general tasks as appropriate under the supervision/instruction of senior staff.

The IT Technician role reports to the IT Service desk Officer, this is a vital part of IT Service as it provides Desktop and 1st Line support around the campus, this is the initial response to a majority of service requests from users.

You will troubleshoot and resolve user IT issues, diagnose and fix software and hardware problems and manage IT assets and maintain accurate records.

To assist the IT team in providing technical support to users, maintaining IT systems, and learning the skills necessary to become a proficient IT professional. This role is ideal for someone looking to start their career in IT and gain experience in a supportive environment.

If you're ready to embrace the world of digital support, embark on a journey of professional growth, and become a valuable asset in the IT field, we invite you to apply for the Digital Support Technician Apprentice position. Together, let's build a future fuelled by technology and endless possibilities.

The IT Support Department at the Big Education Trust is a busy and lively department supporting every aspect of the Trust’s schools' use of technology to enhance education.

Working at the CEC you will be part of a fast-moving data team that includes customer relationship management specialists and business intelligence specialists. This role will sit within the Business Intelligence team, and you will be working with other members of the team to ensure that the CEC has the data and insights that it needs.

You will be responsible for helping analyse and optimise business workflows related to legal finance and operations as well as using coding skills to support the development, configuration, or integration of internal applications and tools.

As an IT Helpdesk Apprentice, you will be the first point of contact for our clients, providing technical support and troubleshooting assistance. You will provide an interface with both RnD employees and customers to efficiently assess and analyse IT related issues and resolve or escalate as necessary.

You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and Networking - Azure - Level 3 Apprenticeship. Duties will include resolving network, hardware and software issues