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This apprenticeship is a role within the Civil Service. To see full details of the apprenticeship click on ‘apply’ to go to the Civil Service Jobs website.

To act as the first point of IT support contact for customers. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set Company Service Level Agreements. 

As a member of the IT team you will support the IT Administrator to provide an efficient and reliable service to approximately
50 users both onsite and working remotely. You will be an integral member of the team, and a key player in the day-today activities to ensure we deliver great products to our customers.

Do you have a natural passion for IT and want to start your career in a customer-focused managed services business? This is an excellent opportunity to join our Service Desk team as an apprentice while completing a Level 3 IT Support Technician Apprenticeship. 

Control Group International are specialists in the specification and installation of integrated electronic systems predominantly to the commercial market. The IT Support Consultant/Customer Service Consultant role is a highly responsible position which requires someone who has the ability to effectively manage client expectations.

This is a full-time hybrid role for an Information Technology Help Desk Support Specialist, based in Warrington with flexible opportunities for remote work. The role involves providing excellent customer service and technical assistance by troubleshooting and resolving IT issues. 

The Level 3 Data Technician apprenticeship with Business Insights and Analytics, in close collaboration with employer partners seeking a programme surpassing the Business Administrator apprenticeship. This apprenticeship equips learners to excel in data management, report accuracy, and data dashboard creation using Excel.

We’ve reimagined our Data Technician Apprenticeship to drive change, incorporating new features and tools. Apprentices will learn data management, analysis techniques to gain real world insights, with access to new learn members and optional qualifications.

This is a fantastic opportunity to join an award-winning Managed Service Provider and be part of our growth journey and success story. At Seriun, we’re looking for a passionate individual looking to start or progress their career in IT as an IT Support Engineer Apprentice.

To work as part of the Data & Exams team to deliver a high-quality service supporting the Data & Exams team. To support and assist in the efficient administration of academy data and academy examinations.