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We are looking for keen and capable digital support apprentice to join the small, focused team working to keep every EarthSense monitor running at its full capacity every day of the year.

Digital Support Technicians play a vital role in our future success. We place great importance on our customers' success. Our mission is to deliver exceptional assistance with top-notch product knowledge and communication skills, consistently meeting and exceeding customer expectations.

You will be responsible for Installing and maintaining the school’s IT estate covering both hardware and software and providing first line support to staff, students and parents via face-to-face, telephone and email communication.

Are you passionate about data and eager to launch a career in the digital sector? Join us as a Data Technician Apprentice and gain hands-on experience while working towards a nationally recognised Level 3 qualification. This is your opportunity to develop essential data skills and contribute to real-world projects that drive business decisions.

You’ll be trusted with responsibility early on working on real client systems internal tools and AI powered automations. Expect to work across platforms like ChatGPT Claude Zapier Botpress and more helping design workflows streamline processes and shape the way businesses operate.

As an IT Support Engineer Apprentice at Bubble IT, you’ll be the first point of contact for customers needing technical help. You’ll gain hands-on experience resolving a range of IT issues and developing your knowledge across hardware, software, and network support.

During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communications Technician standard.

You will be part of a small IT support function supporting internal end users. You will take support calls from colleagues and apply fix solutions to IT incidents. You will work with senior IT colleagues to resolve more complex issues. Incidents can vary between cloud, networks and hardware.

To act as the first point of IT support contact for all customers. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set Company Service Level Agreements.

To develop core Business Analysis skills and support the delivery of digital and data transformation projects. Working alongside experienced professionals, the apprentice will help identify, document, and improve business processes and systems while gaining a nationally recognised level 4 qualification.