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The Colart Group is the leading supplier of colour and associated art material products across the world, including products such as brushes and surfaces which are designed for use by artists of all abilities. We are looking for a Technical Support Engineer to join our Technical Department based at our head office in White City, West London.

IT Support technician providing 1st line of support on computers, basic network, active directory, maintenance, and AV. Work alongside the 2nd line of support, IT Support Manager, System Architecture and project management team to provide bespoke application support and deliver tasks for projects on time.

We are looking for a charismatic individual to join the team who will learn an elevated level of IT knowledge from our experienced team. This will involve handling tickets, liaising with clients and vendors, keeping ticket queues up to date and manageable.

Axia helps clients improve organisational and individual performance by leveraging well-managed IT infrastructure, backed up by expert IT support and advice. This role will work closely with the Head of IT, providing first line IT Support for Axia Computer Systems.

You will be providing 1st and 2nd line hardware / software support to all internal staff. You will also liaise with, and maintain a good relationship with our IT managed service provider.

The Data Technician Assistant Apprentice supports the Data Centre Solution SME in managing and maintaining data centre systems and processes. The role requires professionalism, attention to detail, and adherence to internal and client procedures.

The apprentice will be expected to do multiple tasks, including but not limited to 1st Line Support. Helping to identify trends, issues and problems and to work with the team in escalating these issues appropriately.

To assist the IT team in providing technical support to users, maintaining IT systems, and learning the skills necessary to become a proficient IT professional. This role is ideal for someone looking to start their career in IT and gain experience in a supportive environment.

As an AI Software Engineer Apprentice, you’ll deliver real-world AI and ML solutions working with data pipelines, models, APIs, and microservices while advancing toward a fully funded Level 6 degree. This role is rooted in the Digital and Technology Solutions standard, blending a common core with the Software Engineer specialism.

The apprentice will be working with the London field engineers on day-to-day tickets, visiting sites and working through ticket queues. There is a 50/50 split between onsite work and office-based work. You will have exposure to networking infrastructure, customer sites, setting up systems and installing, Microsoft 365 and Microsoft Azure.