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  4. Your rights as an apprentice and where to get support 

Your rights as an apprentice and where to get support 

Apprentices are also employees, which means you have the same rights as an employee does. Make sure you know your rights as an apprentice so you can focus on your development and enjoy your apprenticeship.


Your wage should meet apprenticeship pay guidelines.

Employee rights

You're covered by employment law, which includes protections such as: 

  • a minimum of 20 days paid leave each year, plus bank holidays 
  • a safe working environment 
  • equal access to facilities 
  • other standard employee rights

Training time

At least 20% of your working hours should be dedicated to training or studying. You shouldn't have to work extra hours outside of your normal working schedule to complete this. You can read more in apprentice training.

Course structure

You have the right to know the content of your apprenticeship and what’s required of you. This includes the knowledge and skills you'll be assessed on, and what your end-point assessment will involve. Your apprenticeship agreement and apprenticeship training plan will give you more details about your rights and what to expect during your apprenticeship.

These rights exist to make sure your apprenticeship is a positive and fair experience. You can ask your employer or training provider about your rights during your initial assessment, or at any time during your apprenticeship.

Network with other apprentices

The Apprenticeship Ambassador Network (AAN) is a group of employers and former or current apprentices.

They volunteer their time to: 

  • champion apprenticeships 
  • inspire more young people to pursue an apprenticeship 
  • encourage employers to offer more apprenticeships 

As an apprentice, you can join the AAN. Members have access to mentorship, guidance, and other resources that can enhance your apprenticeship. You’ll also be able to meet AAN ambassadors and hear about their own apprenticeship experiences.

Get support from us

We have a dedicated apprentice portal to support you throughout your apprenticeship. Your employer and training provider will send us your apprenticeship details, and we’ll set up your account for you. We’ll send you an email asking you to confirm your details by signing in to your apprenticeship account.

After you’ve confirmed your details, we’ll be able to email you helpful information, reminders and updates throughout your apprenticeship. You’ll also be able to give feedback on your training provider through your account.

Find independent advice

We understand that you may need additional support with work-related problems. There are many independent sources that offer advice, counselling, and legal assistance.

Advisory, Conciliation and Arbitration Service ACAS: provides free and impartial advice to employees on employment rights, best practices, and policies.

Citizens Advice: provides free, confidential and independent advice to help people overcome their problems, including employment issues.

Law Centres Network: offers legal advice, casework and representation to individuals and communities. 

Get mental health support

NHS Mental Health Services: the NHS offers a wide range of mental health services, including information and support for mental health conditions, self-help guides, and access to talking therapies.

Mind: one of the largest mental health charities in the UK, Mind offers advice and support to anyone experiencing a mental health problem. They campaign to improve services, raise awareness, and promote understanding of mental health issues.

Samaritans: the Samaritans provide emotional support to anyone who’s in distress, struggling to cope, or at risk of suicide. Their phone advisors are available 24/7 and they also respond to emails and letters.

Campaign Against Living Miserably CALM: is leading a movement against suicide. They offer a free and confidential helpline and webchat from 5pm to midnight, seven days a week.


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